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ConvaTec Continuous Improvement Project Manager in Lisbon, Portugal

At ConvaTec, our vision is to develop pioneering trusted medical solutions to improve the lives we touch. We are a global medical technology business focused on serving people and care givers in the areas of advanced wound care, ostomy care, continence and critical care and infusion care. We devise, develop and manufacture innovative products and services that support people with deeply personal and challenging medical conditions, helping to improve care for them and giving them greater confidence, freedom and mobility. We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right. We are a global Group, with over 9,000 employees and in 2019, our Group generated revenues of over $1.827 billion. To learn more about ConvaTec, please visit

Change is everywhere at ConvaTec. It’s transforming our business and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us as a Continuous Improvement Project Manager, and you’ll do the same.

About the role

The main purpose of your role is to lead cross functional improvement projects focusing on the services provided by the GBS including new system implementations and process improvements.

This role requires you to be able to lead a complete project cycle including the analysis of business requirements, development of business cases, building of implementation and resource plans, and leading of initiatives’ execution and stabilisation.

Key Duties & Responsibilities

  • Interview users and Business stakeholders to gather and document business requirements and produce business specifications for new initiatives

  • Define, document and communicate the system requirements

  • a communication conduit between the business and the developers translating requests for business requirements into specifications for development team

  • Define, document and communicate the solution required from a technical perspective

  • Relay requests and information required by development team in a format that can be understood by the business stakeholders

  • Work with stakeholders and the development team to agree scope, implementation timescales and budget for new initiatives

  • Provide support for team members in requirement definition and documentation

  • Shares “best practices” throughout the Company and monitors projects for opportunities for cross-collaboration

  • Apply Continuous Improvement methodologies (i.e. LEAN) in projects

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects

  • Ensure that all projects are delivered on-time, within scope and within budget

  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Ensure resource availability and allocation for development, testing, implementation and stabilisation

  • Develop a detailed project plan to monitor and track progress

  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

  • Measure project performance using appropriate tools and techniques

  • Report and escalate to management as needed

  • Manage the relationship with the client and all stakeholders

  • Perform risk management to minimize project risks

  • Establish and maintain relationships with third parties/vendors

  • Create and maintain comprehensive project documentation

  • Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels

  • Track project performance, specifically to analyse the successful completion of short and long-term goals

  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis

  • Develop comprehensive project plans to be shared with clients as well as other staff members

  • Use and continually develop leadership skills

  • Attend conferences and training as required to maintain proficiency

  • Perform other related duties as assigned

  • Develop spreadsheets, diagrams and process maps to document needs

Professional Competencies

  • Minimum 6+ years of overall combined Business Analyst and Project Manager experience

  • Practical experience in implementing change in a shared service environment in one or more of the following functional areas: Finance, HR or IT

  • Degree or equivalent preferably in a technical discipline such as Finance/Accounting, Engineering, Mathematics or the Sciences

  • Experience in leading/managing projects/improvement initiatives (e.g. Six Sigma, LEAN)

  • Experience in Scrum methodology is an advantage

  • Knowledge of Technology: MS Office, SAP is an advantage

  • Languages: English (fluent), fluency in other languages would be an advantage

Personal Competencies

  • Strong communication skills – effectively communicating key data, including presentations to management

  • Hands-on personality, sound understanding of key business services processes and interfaces

  • Mature attitude towards challenges and problem solving - being able to work with limited guidance and able to determine information needed to resolve more complex issues, manage pressure effectively and cope well with setbacks

  • Taking ownership of assigned responsibilities, including self-study/research needed to execute the same

  • Being able to work to tight deadlines and with switching priorities

  • Confident in working with stakeholders at different levels in the organization

  • Proactive and creative in terms of improving ways of working

  • Team player

We offer

  • Competitive remuneration package

  • Modern office in Lisbon city centre

  • Growth for our people through migration project opportunities as well as by shaping the GBS organization

  • International exposure and opportunity to learn from accounting experts

  • High performance through teamwork, with collaborative spirit across the organization at all levels

  • “Inspiring purpose” being the driver of everything we do

Our transformation will change your career. For good.You’ll be pushed to think bigger and aim for excellence.Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone. This is work that’ll move you.


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Additionally, this job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives: ConvaTec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any ConvaTec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of ConvaTec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!

ConvaTec is changing. We’re transforming our business, fueled by a fierce determination to improve the lives of millions more customers around the world.

Our shared focus, and the sheer drive of our people, are giving us real momentum. They’re also making us a uniquely invigorating place to work. Join us and, whatever your role, you’ll be pushed and challenged every day. You’ll be supported too, empowered to spark and drive change where it matters most.

We have a uniquely dynamic, sometimes demanding environment. But if you’re motivated, and as focused on delivering for patients as we are, it’ll bring the very best out in you. You’ll never stand still. And you might just make the biggest impact of your entire career.

If you would like to know how we intend to use your data following your application please refer to our full data privacy policy on the following link: