Job Information
ConvaTec Marketing Analyst in Paddington, United Kingdom
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com
At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as an Marketing Analyst you’ll do the same.
About the role:
Your duties and responsibilities:
To contribute to the development and own the regular production of the marketing metrics reports (in Excel, Power BI or Looker Studio), using data from multiple data sources. (GA4, MS Dynamics, Optimisely, Hotjar, SEMRUSH, Brandwatch)
Work with the Senior Marketing Analyst to verify the importance of the chosen metrics, using statistical techniques.
Become an expert in the FORSTA survey platform from a survey design, build and reporting perspective.
Assist in for the roll out of Pulse Check surveys to all FISBE markets in 2024 – this will involve creating surveys in the Forsta platform, agreeing timings & transalations with BU’s, automating send out using MS Dynamics.
Responsible for Transacional NPS survey execution including automated survey send out.
Report building using the Forsta platform to understand NPS results including sentiment analysis.
Work with the Insights maanger and Senior Marketing Analyst to create reports into key competitor activities using available tools (Brandwatch & SEMRUSH)
Core member of lighthouse projects providing guidance on appropriate metrics and developing KPI reports to track performance (often using GA4 to track campaign success)
About you:
Minimum 3 years in similar role
Expert in data analysis & report creation using multiple data sources
Knowledge of data science techniques including statistical analysis and modelling.
Experience with the following tools: Power BI, Looker Studio & excel.
Expert in Voice of Customer Platforms (Forsta, Medallia, Qualtrics, Inmoment)
GA4, web tracking & tagging
Regular report production
Business Partner
Data storyteller / visualizer
Inquisitive
Problem solving
Resilient
Great communicator
Working conditions:
The position is office based but on a hybrid working model
Position may involve travel up to 5% of the time, mostly within Europe.
Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is work that’ll move you.
#LI-SC1
#LI-Hybrid
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!